SHIPPING & DELIVERY POLICY

Last updated July 10, 2024

This Shipping & Delivery Policy is part of our Terms and Conditions and should be therefore read alongside our main Terms: https://jrtoolco.com/terms-and-conditions.

 J & R Advanced Tool Repair cannot guarantee any firm shipping/delivery schedule and the Company shall not be liable for any delay in the delivery services if the delay has been due to causes beyond the control of the Company.

 J & R Advanced Tool Repair will use reasonable attempt to deliver products of acceptable quality to the shipping/delivery address specified by the customer.

 The product(s) will be shipped/delivered to the shipping/delivery address specified by the customer in the order.

 Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products. The shipping may vary depending on the product, and its availability. Typically, within the United States, it is 2-5 business days.

The customer will receive an email notification once the package is ready to be shipped/delivered.

Free Shipping

We offer free shipping in the United States on all orders.

 Once your order is shipped, we will send you tracking information.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders only ship on business days, which are Monday – Friday.

 Not all shipping methods are available for certain items.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If the customer does not receive the product(s) within the estimated delivery lead time below, the customer should email the Company at jradvancedtoolrepair@gmail.com with an order number for more information. The Company will advise you of a revised estimated date of delivery.

The courier service will attempt a maximum of two (2) times shipping/delivery to the customer. If the customer is still not able to receive the shipment/delivery, the order will be considered rejected.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://jrtoolco.com/refund_returns, or email us at jradvancedtoolrepair@gmail.com

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

• Online contact form: https://jrtoolco.com/contact-us